Terms and Conditions for Bed and Breakfast accommodation at The Lone Barn

 

We hope you will enjoy your stay with us at The Lone Barn when you make a booking you are entering into an agreement with us. Please note the cancellation policy prior to making a reservation with us. 

 

Reservation 

On making a reservation a 25% deposit is required.  Your balance is due 14 days prior to your stay. 

You will receive an e:mail on booking confirmation your reservation, please inform us immediately if any of the information is incorrect.

 

Arrivals and Access

Please inform us within 24 hours of your stay of your approximate arrival time and give us your mobile contact details. 

Arrivals are between 4.00 and 7.00pm unless by prior arrangement.  

Check out by 10.30 am on day of departure 

You have access to your rooms once checked in 24 hours a day until your day of departure.

We are happy to store your luggage prior to checkin on day of arrival or after check out time on day of departure

On check out all keys must be returned - a fee of £30 per set will be charged if lost or not returned to us.

 

Cancellation Policy

If you wish to make a cancellation please inform us at the earliest opportunity.

Cancellation up to 14 days before your stay incurs a 5% charge of your stay -  administration fee (minimum of £10)

Cancellation within 14 days of your stay incurs a 25% charge

Cancellation within 24 hours of your stay incurs a 75% charge

 

If we have to cancel a reservation due to exceptional circumstances, we will endeavour to contact you as soon as possible.  We will recommend alternative accommodation, however we will not be able to make the reservation for you.  We do not accept any further additional liability.  

 

We reserve the right to terminate a booking at any time, if the actions of guests are deemed detrimental to the property or comfort of others. 

Parking Car and Bikes 

Parking is within our courtyard (CCTV operates here) or carpark by tennis court, guests using these areas do so at their own risk. We also offer a bike cleaning station and storage. We do not accept responsibility for any loss or damage to vehicles or their contents. 

 

Smoking/Vaping is not permitted on site.